Spa Therapist

• Gold Coast | RACV Royal Pines Resort
• Casual
• Competitive Hourly Rate + Penalties | Discounts on RACV products and resorts

Great things start here 

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.

About the Opportunity

An exciting opportunity has arisen for an experienced Day Spa Therapist to join our dedicated and caring One Spa team. One Spa is a stunning day spa destination resting in the centre of a peaceful green landscape. Open to guests and the public, One Spa has views of the water gardens, where guests can relax, unwind and retreat from the hustle and bustle of everyday life.

This could be just the right role for you? 

Our highly trained & professional Spa Therapists, are responsible for delivering great service and care to our guests, ensuring they leave feeling rejuvenated and relaxed. One Spa is open to 9am-5pm, 7 days per week, with our busiest days Thursday-Sunday. Our team work a weekly rotating roster, depending on business needs. Your key responsibilities for the role include:

• Administer beauty therapies including remedial, relaxation & pregnancy massage, facials, skin & body treatments, water therapy, manicures and pedicures
• Prepare and clean treatment rooms and spa equipment
• Complete tasks and services within the time frames and to a high standard 
• Provide timely and courteous customer service, anticipating guest needs and resolving issues
• Maintain in depth knowledge of services, products and monitor stock levels
• Ability to perform physical requirements of the role, eg working on your feet
• Maintain presentation and hygiene standards

What you’ll need to be successful

• Availability to work 8.30am-5.30pm, Saturday's essential + availability 1-2 other days each week
• Prior industry experience in a day spa or remedial massage environment
• Cert 3 in Beauty Services or Remedial Massage, or higher, essential
• Valid QLD Working with Children Check Blue Card, or ability to obtain, essential
• Experience in delivering quality spa treatments specialising in remedial massage, facials, skin & body treatments, manicures and pedicures, essential
• Exceptional communication and customer service skills, maintaining a loyal clientele and actively selling products/services
• Work efficiently in a team environment and have the ability to use initiative, prioritise tasks and problem solve
• Excellent personal presentation

We are Offering

• Competitive hourly rate + penalties weekends & public holidays
• Discounts on RACV products & resorts
• Employee of the month awards & recognition
• Uniform
• Parking onsite

The RACV difference

Be part of a team who cares. Back your ambition and find a new career with RACV. 

Application process

You can learn more about the RACV at www.careers.racv.com.au

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Applicants for this role, will also be required to provide evidence that they have a current Working With Children Check or willing to obtain a Working With Children Check.

Submit your CV via the link below.