Senior Conference & Events Coordinator

• Gold Coast | RACV Royal Pines Resort  

• Full time | Fixed-Term 12-month Contract

• Competitive Salary | Discounts on RACV products and resorts  

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.

We are one of Australia’s leading conference and events resorts, catering for large scale events, of up to 1500 guests. Our impressive 24 metre LED screen combined with high-end & versatile conference and event facilities, makes our property a leading location for gala events, sporting groups, exhibitions, conferences & weddings.

About the Opportunity 

Are you organised, creative and passionate about planning events? An exciting opportunity has arisen for an experienced Conference and Events Coordinator to join our professional and dedicated team, who go above and beyond to create exceptional guest experiences. This is a fixed term 12 month contract (maternity leave cover).

This could be just the right role for you?  

Reporting to the Conference & Events Manager, you will turn ideas into successful events. In this role you will play a key role to ensure the client’s vision comes to life through planning and the delivery of each event is a smooth and seamless process. You’ll have strong industry knowledge and the ability to manage large and multiple events concurrently in a fast-paced environment. Your key responsibilities will include:

• Build strong relationships with clients, suppliers, contractors, internal departments and other stakeholders
• Attend site inspections, plan and coordinate events to meet the client’s expectations
• Maintain an in-depth knowledge of property operations, products and services
• Contribute to business growth and targets by identifying selling opportunities
• Prepare event orders, attend meetings, resolve issues and communicate event information with stakeholders
• Perform administrative duties such as invoicing, forecasting, budgeting & reporting
• Review feedback and write post event reports

What you’ll need to be successful 

• Previous experience in a Conference & Events Coordinator role in a 4-5 star hotel/resort, convention centre or similar environment
• Understanding of customer service standards & managing effective client relationships
• Passion for events, understanding of industry, trends and food and beverage operations
• Knowledge of PMS Opera, desirable and proficient in MS Office, Outlook and administration duties
• Excellent written and verbal communication skills
• Demonstrate attention to detail, effective time management and problem solving skills
• Work well in a team environment or autonomously
• Be willing to work occasional events outside of regular hours
• Excellent personal presentation

We are Offering 

• Full-time fixed term 12 month contract
• Competitive Salary 

• Generous employee benefits & discounts on RACV products & resorts 

• Employee of the month awards & recognition 

• Opportunities for training, development and career progression 
• Parking onsite

The RACV difference

Curious about where this role could take you? Explore endless opportunities a diverse business can provide and grow your career in more ways than one.

Application process

Applications close Monday 3 February 2025.

You can learn more about the RACV at careers.racv.com.au

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business.

Submit your CV via the link below.