• Full-time | RACV Royal Pines Resort, Gold Coast
• Generous employee benefits & discounts on RACV products & 10 resorts
• Join a large trusted Australian brand & VIC’s largest member-based organisation

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future. 

At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience. 

About the Opportunity 

Are you highly organised and detail-oriented professional with a passion for conference and events? We’re looking for a passionate and hands-on Conference & Events Supervisor to oversee the smooth delivery of food and beverage service across our large and dynamic events space. From corporate conferences to elegant celebrations, you’ll play a key role in ensuring every guest experiences exceptional service.

This could be just the right role for you?  

As the Conference & Events Supervisor, you’ll be responsible for directing a team of Food & Beverage Attendants, coordinating service delivery, and supporting management in achieving operational goals. You’ll be the go-to person during events, ensuring everything runs smoothly. Your key responsibilities for the role include: 

• Provide clear direction, training and hands on leadership to F&B Attendants, leading by example to deliver high-quality service
• Perform food & beverage duties including order taking, food/beverage running, coffee making and bar service
• Communicate with internal & external stakeholders to ensure smooth service and resolve guest concerns professionally & promptly
• Oversee event operations including set up, pack down, balance float, takings and end of day reporting
• Monitor and manage staffing roster levels and payroll within budget
• Support the management team to order stock, minimise wastage and manage inventory efficiently
• Ensure procedures and policies are followed and completed
• Foster and maintain a safe and motivating work environment

Full availability and flexibility to work a weekly rotating roster including evenings, weekends and public holiday is essential in this role. Shift times will vary between 5am - midnight/2am, depending on the event needs.

What you’ll need to be successful 

• Previous experience in a C&E F&B Supervisor role, preferably within a C&E or 4/5-star hotel/resort environment, with a knowledge of C&E operations and F&B service procedures
• Passion for the hospitality industry and service excellence with attention to detail
• Leadership, communication, time management and problem solving skills
• Understanding of rostering and labour cost control, training and development of staff
• RSA Certificate, essential
• Ability to perform physical duties and present with excellent grooming and personal presentation 

We are Offering 

• Permanent Full-time
• Competitive salary + penalties evenings, weekends & public holidays
• Generous employee discounts on RACV products & resorts 
• Employee of the month awards & recognition programs + healthy team culture
• Training and development for career progression
• Laundered Uniform 
• Complimentary parking onsite 

The RACV difference 

Challenge yourself with diverse work and go further than you thought at RACV.  

Application process 

You can learn more about the RACV at careers.racv.com.au

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check. 

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Food & Beverage and whether any reasonable adjustments may be required.  

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Submit your CV via the link below. 

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