Food & Beverage Attendant Grade 2

• Gold Coast | RACV Royal Pines Resort | Casual 3+ shifts week
• Generous employee benefits & discounts on RACV products & resorts
• Join a large trusted Australian brand & VIC’s largest member-based organisation

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.

About this opportunity

Are you passionate about exceptional guest service? We are seeking skilled Food & Beverage Attendants to join our professional team at RACV Royal Pines Resort. We have multiple positions available to suit your experience and skill level, in both the outlets & conference & event teams:

• A la Carte dining outlets - Amici Mediterranean & Arakawa Japanese Restaurants
• Conference & Events (C&E)
• Panorama cafe & Hydrate bar
• Kalinda buffet breakfast or Arika poolside

Our passionate & friendly food & beverage team, welcome guests with a smile and play a vital role in creating memorable experiences. From recommending dishes to delivering impeccable service, you'll be part of a dynamic team that takes pride in showcasing contemporary dining experiences. Your key responsibilities include:

• Greet & interact with guests
• Menu knowledge & explanation
• Order taking, table service, set, clear and clean tables
• POS and cash handling
• Prepare and serve hot/cold beverages, including barista machine operation, mixing drinks, cocktails, pouring beer & wine
• Communicating clearly with the kitchen, bar & wider team

The shift times are:

• A la Carte dining outlets Amici Mediterranean & Arakawa Japanese Restaurants - between 3.30-11pm (eg 3.30-9.30pm, 5-11pm)
• Conference & Events (C&E) - between 5am-midnight/2am, depending on the event
• Panorama cafe & Hydrate bar - 5am-2am 
• Kalinda buffet breakfast or Arika poolside - from 5am onwards

What you’ll need to be successful

• Availability & flexibility to work a weekly rotating roster, including weekdays, evenings, weekends & public holidays
• Food & beverage customer service experience in a 4/5 hotel or hospitality environment
• Experience working in a large busy fast-paced environment, attention to detail, clear communication and interpersonal skills
• Work well independently or in a large team environment
• Excellent grooming & personal presentation
• Current QLD RSA Certificate, essential

Your Food & Beverage skills may include any of the below:

• A la carte restaurant table service experience in a contemporary, fine dining restaurant environment, knowledge of sequence of service
• Order taking, table service, clearing tables, 3 plate carry, drinks tray carry
• Beverage menu knowledge incl hot/cold beverages, wine, beer, spirits & cocktails
• Bar skills - set up/pack down, beer pouring, wine varieties & cocktail making
• Barista - machine operation and coffee making skills
• POS & cash handling

We are offering

• Casual 3+ shifts week

• Competitive hourly rate + penalties for evenings, weekends & public holidays

• Generous employee benefits & discounts on RACV products & resorts

• Employee of the month awards & recognition programs

• Training, career development and opportunities to cross train in multi-outlets

• Uniform

• Parking onsite

The RACV difference

Be part of a team who cares. Back your ambition and find a new career with RACV.

Application process

You can learn more about the RACV at careers.racv.com.au.

Applicants will be required to complete an initial 20-minute AI online chat interview.

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Food & Beverage and whether any reasonable adjustments may be required.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Submit your CV via the link below.