Food & Beverage Attendant Grade 2

• Casual 3+ shifts week | Competitive hourly rate + penalties 
• Generous employee benefits & discounts on RACV products & 10 resorts
• Join a large & trusted Australian Brand

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they're on holiday, visiting an attraction or treating loved ones to a special experience.

About the Opportunity

Are you passionate about hospitality and thrive in a fast paced hotel environment? Do you enjoy working in a vibrant team, providing exceptional service with a smile? We are seeking skilled Food & Beverage Attendants who are baristas, bar tenders and table service wait staff, to join our professional conference & events team.

RACV Royal Pines Resort is one of Australia's leading resorts in conference and events, hosting sporting groups, themed gala events and weddings. Our team deliver a high standard of customer service to guests with a friendly, positive ‘can do' attitude and a helpful approach. 

This could be just the right role for you?

In this role, you'll have the opportunity to experience working large and small conferences & events.  You will be flexible, showcasing your customer service skill set, working behind the bar, waiting tables, pouring drinks or making coffees. Your key responsibilities include:

• Greet & interact with guests
• Table service - take orders, plate drop/clear and beverage service - wine, beer & spirit knowledge & service
• Bar - set up, service & pack down
• Barista - coffee making & machine operation
• Set and clear tables
• Menu knowledge & explanation
• POS and cash handling

What you'll need to be successful

• Full availability & flexibility to work 3+ shifts per week on a rotating roster. Shift times range between 5am - midnight/2am, including weekdays, evenings, weekends & public holidays

• Previous food & beverage experience in a 4-5 star hotel/resort or similar customer service environment

• RSA Certificate, essential
• Table service order taking, waitering skills in a la carte, alternate drop, set menu, buffet etc
• Barista coffee making skills & experience
• Bar & beverage knowledge & experience pouring wine, beer & mixing drinks
• Ability to carry 3 plates and a tray of drinks for table service
• Strong verbal communication skills, including the ability to interact with guests well and to clearly explain food & beverage menus
• POS experience
• Work well in a team environment & can follow direction
• Passion for the hospitality industry & a desire to deliver 5 star customer service
• Excellent personal presentation

We are Offering 

• Competitive hourly rate + penalties evenings, weekends & public holidays + super
• Generous employee benefits & discounts on RACV products & resorts 
• Employee of the month award & recognition programs
• Training and professional development for career growth opportunities 
• Uniform 
• Complimentary parking onsite 

The RACV difference 

Be part of a team who cares. Back your ambition and find a new career with RACV.  

Application process 

 You can learn more about the RACV at careers.racv.com.au  

Applicants will be required to complete an initial 20-minute AI online chat interview.

 Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.  

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Food & Beverage    and whether any reasonable adjustments may be required.  

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

 Submit your CV via the link below.