C&E Food & Beverage Supervisor

• Gold Coast | RACV Royal Pines Resort  
• Full-time
• Competitive salary + penalties | Discounts on RACV products and resorts  

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future. 

At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience. 

About the Opportunity 

Are you highly organised and detail-oriented professional with a passion for conference and events and logistics planning? Join our team as a Conference & Events Food & Beverage Supervisor, where we take pride in delivering exceptional experiences for our guests. With state-of-the-art facilities our team thrives on creativity, precision and bringing unforgettable moments to life. 

You will lead a team of conference and events professionals, who perform a wide range of logistics duties, setting up & pulling down C&E equipment. Working in indoor and outdoor spaces, this is an active fast paced role in a large resort environment, working alongside other departments, contractors and suppliers.

This could be just the right role for you?  

Reporting to the Logistics Manager, we’re looking for someone who is adaptable with a ‘can-do’ attitude. You will help to set best practice standards and will be responsible for directing and assisting the conference & events logistics team. Your key responsibilities for the role include:  

• Work FOH and BOH providing effective ‘hands on’ leadership to the C&E team 

• Direct and assist the team to carry out daily duties as required, including manual handling tasks, movement, lifting, placement and storage of large & small furniture, equipment & stock throughout the resort, conference & event spaces and loading dock area 

• Provide a high standard, timely and courteous service, anticipating client needs 

• Communicate with other departments, suppliers, contractors and clients to proactively prevent issues arising and effectively resolve issues as they occur 

• Demonstrate a high-level of C&E product and operations knowledge 

• Maintain a safe, clean and hygienic workplace environment 

Full availability and flexibility to work a rotating roster is required including evenings, weekends & public holidays. Shift times will vary between 5am - midnight/2am, depending on the business needs.

What you’ll need to be successful 

• Previous experience in a C&E F&B Supervisor role, preferably within a conference and events and/or 4/5-star hotel/resort environment 

• Knowledge of C&E operations, logistics, products and F&B service procedures  

• Understanding of staff management practices including training methods on the job, development, reward, appraisal and counselling 

• Understanding of rostering and labour cost control 

• Exceptional verbal and written communication skills, attention to detail, organisational and time management skills  

• Decision making, problem solving and conflict resolution skills  

• RSA Certificate, essential 

• Drivers Licence & Forklift Licence, desirable 

• Passion for the hospitality industry, C&E and service excellence 

• Ability to perform physical duties, including heavy lifting repetitive manual tasks safely 

• Excellent grooming and personal presentation  

We are Offering 

• Competitive salary + penalties evenings, weekends & public holidays
• Generous employee discounts on RACV products & resorts 
• Employee of the month awards & recognition 
• Training and development for career progression
• Uniform 
• Parking onsite 

The RACV difference 

Challenge yourself with diverse work and go further than you thought at RACV.  

Application process 

You can learn more about the RACV at careers.racv.com.au

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check. 

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Submit your CV via the link below.