Administrative Assistant

• Permanent Full-time Monday-Friday | RACV Royal Pines Resort | Gold Coast
• Generous employee benefits & discounts on RACV products & resorts
• Join a large trusted Australian brand & VIC’s largest member-based organisation

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.

About the Opportunity 

We are seeking a proactive and detail‑oriented Administrative Assistant to join our administration team. This key role supports the accounting and administrative functions of the property, ensuring smooth day‑to‑day operations across accounts payable, accounts receivable, cashiering and general administration.

This could be just the right role for you?

Day to day, you will work closely with the resort departments, such as front office, golf & food & beverage outlets, to provide administration support, while contributing to providing exceptional service for our guests. Reporting to the Admin Manager, your key responsibilities will include:

• Process accounts payable and receivable, including receiving, coding, batching invoices and assisting with reconciliations
• Balance, record and bank daily takings, maintain accurate stock movements and assist with stocktakes and inventory management
• Identify, resolve or escalate accounting discrepancies and ensure compliance with financial procedures, delegations and cash handling controls
• Maintain secure handling of monies on site, including access controls and adherence to accounting and audit requirements
• Provide general administrative support, including correspondence and office coordination
• Assist with system administration, including inventory management, membership databases, gift cards, vouchers and uniform ordering

What you’ll need to be successful

• Previous experience in an admin, accounts or bookkeeping position, with sound understanding of accounts receivable & payable processes
• Experience in a hotel/resort environment, desirable
• Confident computer skills in MS Office applications - excel, word & outlook
• SAP & Opera experience, desirable
• Attention to detail, analytical, numeracy and literacy skills
• Excellent written and verbal communication skills
• Work well in a large team environment and are solutions focused
• Excellent personal presentation & professionalism

We are Offering 

• Permanent Full-time Monday-Friday 38 hrs week
• Competitive salary, industry benchmarked
• Generous employee discounts and benefits at RACV resorts, health & wellbeing, roadside, insurance, paid volunteer day, corporate partner offers, EAP + more
• Employee of the month awards & recognition programs + healthy team culture
• Opportunities for training and development
• Complimentary parking onsite

The RACV difference

If you’re curious, we’re always looking for the best and brightest minds to come aboard for the journey.  

Application process

You can learn more about the RACV at careers.racv.com.au

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.  

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis -Corporate and whether any reasonable adjustments may be required.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know. 

Submit your CV via the link below.