Spa Host

• Permanent Part Time position (12-month Fixed Term Contract)

• 4 days per week: Wednesday - Saturday 

• Competitive Salary + Penalties | Discounts on RACV products and resorts  

Great things start here  

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future. 

At RACV Noosa Resort in the Sunshine State, close to pristine beaches, quaint villages, and breathtaking hinterland, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience. 

About the Opportunity 

An exciting opportunity has arisen for a Spa Host to join our dedicated and caring One Spa team. This role is perfect for someone who loves working alongside skilled therapists to ensure every guest enjoys an experience of ultimate bliss. 

This is a part-time role on a 12 month fixed term contract with availability to work Wednesday to Saturday essential. 

This could be just the right role for you? 

As our Spa Host, you’ll be the first point of contact for One Spa – welcoming guests with warmth and professionalism, both in person and over the phone. You’ll be highly organised, have a keen eye for detail, and provide exceptional customer service with a gentle, five-star approach that makes every guest feel relaxed, special, and cared for.

Your key responsibilities for the role include: 

• Provide customer service at reception, including answering calls, taking reservations, managing appointment availability, confirming bookings, and processing payments
• Prepare treatment rooms and equipment, including folding towels and robes

• Manage stock, lost property, and other back-of-house duties

• Promote One Spa products and services

• Provide administrative support to the Spa Manager

• Perform beauty treatments on an ad hoc basis, when operational needs require

What you’ll need to be successful 

• Availability to work Wednesday - Saturday, 9.00am - 5.00pm 

• Australian recognised Diploma in Beauty Therapy qualification (essential)

• Experience in a day spa or beauty reception environment (highly regarded)

• Exceptional attention to detail & can deliver superior quality customer service 

• Strong administrative skills including Microsoft Office, Outlook and written and verbal communication skills.

• Knowledge of spa or salon booking systems is an advantage

• Ability to be organised, multi-task, prioritise & work in a fast-paced environment 

• Be reliable and work in an effective and supportive team environment 

• Exceptional personal presentation & grooming 

We are Offering 

• Competitive pay & recognition: Competitive salary + weekend and public holiday penalties, Employee of the Month recognition
• Perks & lifestyle: Discounts on RACV products & resorts, free onsite parking, uniform provided
• Growth & development: Ongoing training, support, and career development with an iconic brand
• Team & culture: Friendly, welcoming working environment

The RACV difference 

 Be part of a team who cares. Back your ambition and find a new career with RACV.     

Application process 

You can learn more about the RACV at https://careers.racv.com.au/ 

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check. Applicants for this role, will also be required to provide evidence that they have a current Working with Children Check or willing to obtain a Working with Children Check.  

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Spa and whether any reasonable adjustments may be required. 

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.  

Submit your CV via the link below.