Night Audit - Front Office Receptionist
Noosa Resort
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Sunshine Coast, QLD | RACV Noosa Resort
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Employment Type – Permanent, Part Time (minimum 15 hours)
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Competitive Salary + Penalties | Discounts on RACV products and resorts
Great things start here
Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.
At RACV Noosa Resort in the Sunshine State, close to pristine beaches, quaint villages, and breathtaking hinterland, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.
About the Opportunity
An exciting opportunity has arisen for a Night Auditor to join our front office team. You will be responsible for overseeing the efficient operations of the resort during the overnights 10pm-6am, checking in late arrivals ensuring a seamless guest experience, daily financial transactions, end of day reporting, handling issues or emergencies and customer service is consistently delivered to a high standard.
This could be just the right role for you?
Reporting to the Assistant Front Office Manager, your key responsibilities for the role include:
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Oversee the night audit process, ensuring accuracy of end of day processes, daily revenue, transactions, payments collected, security and reporting
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Facilitate guest check ins & check outs and provide information to guests about accommodation, rates and amenities
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Monitor, address and resolve overnight operational or guest issues and emergencies
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Communicate effectively with other departments to ensure guests needs are met
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Conduct audits, identify improvements and implement
This is a permanent, part-time position, working Wednesdays and Thursdays from 10:00 pm to 6:00 am. Additional daytime shifts may be available if desired.
What you’ll need to be successful
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Previous night auditor experience & knowledge in a front office 4-5 star hotel/resort environment
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PMS experience, Opera preferred + Proficient in MS Office applications
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Understanding of financial processes, information & data
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High attention to detail, excellent administration and organisational skills
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Current drivers licence
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Hold or ability to obtain a Qld Working with Children Check Blue Card
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Excellent communication skills and work well in a team environment
We are Offering
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Permanent Part-time | Overnights 10pm - 6am
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Competitive salary + penalties for evenings, weekends & public holidays
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Generous employee benefits & discounts on RACV products & 10 resorts
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Employee of the month awards & recognition
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Training, development and career progression opportunities
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Uniform
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Parking onsite
The RACV difference
Be part of a team who cares. Back your ambition and find a new career with RACV.
Application process
You can learn more about the RACV at www.careers.racv.com.au
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.
Applicants for this role, will also be required to provide evidence that they have a current Working With Children Check or willing to obtain a Working With Children Check.
Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Front Office and whether any reasonable adjustments may be required.
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
Submit your CV via the link below.
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