Senior Sales & Events Coordinator

Senior Sales & Events Coordinator (Secondment)

About the Opportunity 

The opportunity has arisen for a secondment into Senior Conference & Events Coordinator to join our sales & events team. The Senior Conference & Events Coordinator is responsible for the seamless delivery of the conference and events bookings and sales for the RACV Healesville Country Club & Resort.

 The role is responsible for ensuring that there is a seamless interface between establishing the client’s requirements and the delivery of these requirements. Working with the events team, this role drives the achievement of divisional and corporate objectives while generating increased business opportunities

This is a part-time role 3- 4 days per week

This could be just the right role for you?  

Reporting to the Club Director of sales – Conference & Events, you will perform administration and sales support duties, associated with the conference & events sales activity. Your key responsibilities for the role include: 

• Handling client phone enquiries, manage general sales email inbox and the distribution of leads 
• Administrative and sales support creating proposals, contracts and sales addendums 
• Preparing documents for site inspections
• Prepare reports on expenses, sales activity and group production 
• Participate in daily sales activities, manage diary and coordinate travel requirements of sales team 
• Develop and maintain strong client relationships, maximise business opportunities and cross sell 
• Handling of complaints and customer escalations.
• Strong understanding of budgeting and sales forecasting processes

What you’ll need to be successful 

• Core Computer skills including MS Office suite of products.
• Ability to quickly build a rapport and develop internal & external networks.
• Ability to communicate clearly and professionally, both orally and in written form.
• High level of personal initiative and enthusiasm.
• Experience Hotel or Resort operations (Desirable)
• Experience with program OPERA (Desirable)
• Manage and resolve difficult situations and member feedback.
• Exceptional attention to detail

We are Offering 

• Competitive Salary 
• Discounts on RACV products & resorts 
• Employee of the month awards & recognition 
• Opportunities for training and career progression 

The RACV difference 

Curious about where this role could take you? Explore endless opportunities a diverse business can provide and grow your career in more ways than one.  

Application process 

You can learn more about the RACV at careers.racv.com.au 

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check. 

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. 

Submit your CV via the link below.