Housekeeping Supervisor

• RACV Healesville Country Club & Resort | Permanent Part Time

• Generous employee benefits & discounts on RACV products & 10 resorts

• Join a trusted Australian brand & Victoria's largest member-based organisation

Great things start here  

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.  

At RACV Healesville Country Club & Resort, in Victoria’s Yarra Valley surrounded by wineries, restaurants, and walking trails, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.  

About the Opportunity 

We are seeking an experienced and motivated Housekeeping Supervisor to join our team on a Permanent Part Time basis.

You will play a key role in supporting the successful operation of the Housekeeping department, ensuring accommodation rooms, public areas and resort facilities are maintained to the highest standards. As a hands-on leader, you will support and motivate the Housekeeping team, coordinate daily operations, and work closely with Front Office, Maintenance and other departments to deliver exceptional experiences for our members and guests.

You will be responsible for maintaining quality standards, supporting team development, monitoring productivity, ensuring compliance with safety procedures, and helping create a positive and collaborative team environment. This role is ideal for an experienced housekeeping professional who enjoys leading by example and thrives in a fast-paced hospitality environment.

As RACV Healesville Country Club & Resort operates 7 days a week, this Permanent Part Time role requires flexibility to work across a rotating roster, including weekends and public holidays.

This could be just the right role for you?  

As a Housekeeping Supervisor, you will play an important role in ensuring our accommodation rooms, public areas and resort facilities are presented to the highest standards.

Your key responsibilities will include:

• Lead, supervise and support the Housekeeping team to deliver exceptional service standards

• Inspect guest rooms and public areas to ensure cleanliness and presentation standards are consistently achieved

• Coordinate daily room allocations, team workflow and operational priorities

• Assist with roster coordination, training, coaching and development of team members

• Liaise with Front Office, Maintenance and other departments to ensure guest needs are met

• Respond to guest requests and resolve housekeeping-related issues in a timely manner

• Monitor stock levels and housekeeping equipment to ensure operational requirements are met

• Maintain a safe working environment and ensure compliance with workplace health and safety procedures

• Support continuous improvement initiatives and contribute to a positive team culture

What you’ll need to be successful 

• Previous experience in a Housekeeping Supervisor or leadership role within a hotel, resort or hospitality environment

• Strong understanding of housekeeping operations, cleaning standards and service delivery

• Proven ability to lead, motivate and develop a high-performing team

• Excellent communication, organisational and problem-solving skills

• Strong attention to detail and commitment to maintaining exceptional presentation standards

• Ability to effectively prioritise tasks and manage changing operational demands

• Confidence in handling guest requests, feedback and day-to-day operational challenges

• Strong commitment to workplace health, safety and wellbeing

• Flexible availability to work across a 7-day roster, including weekends and public holidays

• Excellent personal presentation and a genuine passion for hospitality

• Certificate IV in Hospitality or equivalent experience is highly regarded

• Ability to work collaboratively with multiple departments to deliver exceptional guest experiences

We are Offering 

• Opportunity to join during an exciting period of growth

• Ongoing training, learning and career development opportunities

• Generous discounts across RACV products, resorts and services

• Access to employee wellbeing programs and support services

• Career growth opportunities across a large and respected organisation

• A supportive, team-focused culture where collaboration, leadership and people development are valued

• The opportunity to lead and develop a passionate Front Office team

• Free onsite parking at RACV Healesville Country Club & Resort

The RACV difference 

Be part of a team who cares. Back your ambition and find a new career with RACV.   

Application process 

You can learn more about the RACV at www.careers.racv.com.au

Applicants will be required to complete an initial 20-minute AI online chat interview.

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Applicants for this role, will also be required to provide evidence that they have a current Working With Children Check or willing to obtain a Working With Children Check.

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Housekeeping and whether any reasonable adjustments may be required.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Submit your CV via the link below.