Night Auditor/Front Office Receptionist

• RACV Goldfields Resort – Creswick, VIC
• Permanent Part-Time 
• 19 hours per week Shifts: 11pm–7am 
• Flexibility across 7 days required

Make Your Mark While Others Sleep

Are you a night owl with a passion for hospitality and guest experience? Join RACV Goldfields Resort as a Night Auditor or Night Manager and become the presence that keeps our resort running smoothly overnight.

Set between the mineral springs of Daylesford and the historic charm of Ballarat, our resort offers a unique blend of nature, luxury, and opportunity. Whether you're welcoming late arrivals, resolving issues with care, or ensuring the safety and security of our guests, your role will be pivotal in delivering exceptional service.

What You’ll Be Doing

· Complete end-of-day reporting and accounting tasks

· Oversee overnight operations with professionalism and attention to detail

· Manage guest check-ins, check-outs, and reservations

· Respond to incidents and emergencies with confidence and care

· Conduct property checks and ensure facilities are secure

· Support and guide overnight Front Office staff

· Communicate clearly across departments and resolve member feedback

What’s In It For You

· Competitive salary + penalty rates for evenings, weekends & public holidays

· Free on-site parking & provided uniforms

· Generous staff discounts across RACV resorts, products & services

· Monthly employee recognition program

· Long-term career development opportunities

· Duty Manager responsibilities available for the right candidate

· A current driver’s licence

What We’re Looking For

· Experience in face-to-face customer service (hospitality preferred)

· Willingness to complete First Aid Level 2, Defibrillation & Anaphylaxis training (provided)

· Ability to manage emergency situations with calm and clarity

· Flexibility to assist with occasional unscheduled or on-call duties, including weekends

Why RACV?

At RACV, we’re more than just a resort. We’re a purpose-driven organisation creating impact through travel, hospitality, home services, and sustainable energy. We support your ambition and empower you to grow — every step of the way.

Ready to Apply?

You can learn more about the RACV at careers.racv.com.au 

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check. 

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Front Office and whether any reasonable adjustments may be required. 

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know. 

Submit your CV via the link below.