Conference & Events Coordinator

· RACV Goldfields | Creswick

· Permanent Full-time position

· Salary| Discounts on RACV products and resorts  

Great Things Start Here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future. With a portfolio of 10 resorts and clubs across Australia, we offer outstanding venues for conferences and events in some of the country’s most sought-after destinations.

Are you an organised, enthusiastic, and service-driven professional ready to step into the exciting world of conferences and events? At RACV Goldfields, we’re seeking a Conference & Events Coordinator to join our team and help deliver unforgettable experiences at one of our leading resort destinations.

RACV Goldfields Resort is one of regional Victoria’s largest residential conference venues, nestled on 150 acres of state forest in the heart of the Goldfields, Macedon Ranges, and Spa Country. Combining recreation, business, and entertainment, it’s a premier destination for conferences, corporate retreats, and events.

The Role

In this dynamic role, you'll be at the heart of event planning and execution — from coordinating meetings and conferences to special dining experiences, and accommodation group bookings. You’ll work closely with clients and internal departments to ensure every detail is seamless — from initial enquiry and planning through to post-event follow-up.

This is your opportunity to combine creativity, hospitality, and customer service in a fast-paced, rewarding environment.

What You’ll Do – Reporting to the Conference & Events Sales Manager:

· Coordinate and manage conferences and events, from intimate board meetings to large group gatherings

· Prepare accurate quotes, booking contracts, event orders, and invoicing

· Liaise with clients to understand their needs and guide them through the planning process

· Work with internal teams across food & beverage, AV, housekeeping, front office and operations to bring each event to life

· Attend operations and sales meetings to ensure flawless delivery

· Provide on-site support and build strong relationships with clients for repeat business

· Contribute to a positive team environment and uphold RACV’s high standards of service

What We’re Looking For

· Proven experience in event coordination, hospitality, or hotel/resort operations

· Strong understanding of food and beverage operations and the business events industry

· Ability to manage multiple events and priorities in a fast-paced environment

· Exceptional organisational, time management, and multitasking skills

· High attention to detail and strong problem-solving skills

· Excellent written and verbal communication, negotiation, and active listening skills

· Confident working independently or collaboratively within a team

· Flexibility to adapt to changing business needs, including availability for occasional evenings or weekends

· Strong computer proficiency, including MS Office and Outlook; knowledge of OPERA or other CRM systems (desirable)

· Tertiary qualifications in Hospitality, Tourism, or Events Management (desirable)

· Professional personal presentation and a positive, proactive attitude

· Full working rights in Australia

We’re offering…

· Permanent Full-time

· Employee benefits include discounts on RACV products, services & resorts

· Career growth with training and developing opportunities

· Employee of the Month Recognition

· Excellent team culture

· Free Parking

Application process

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Front Office and whether any reasonable adjustments may be required.

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