Park Manager

• RACV Cobram Resort | Relocate to Regional Victoria
• Permanent Full-time | Senior Leadership role
• Generous employee benefits and discounts on RACV products & resorts

Great Things Start Here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Cobram Resort, in the Murray River’s rich agricultural and historical region, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience. 

About the Opportunity

Are you passionate about the great outdoors and skilled in hospitality management? We’re seeking a dedicated Park Manager to lead the day-to-day operations at our premium RACV branded holiday park, RACV Cobram Resort, located near the scenic Murray River and right in the heart of Victoria’s Goulburn Valley.

This could be just the right role for you?

As the Park Manager, you will lead a dedicated team and be responsible for delivering exceptional guest experiences, maintaining high standards throughout the grounds and all resort functions, and achieving strategic and financial objectives. Your key responsibilities include:

• Leadership - provide solid operational leadership to achieve departmental and corporate goals while ensuring high service standards and exceptional guest satisfaction
• Operational management - oversee the daily operations of the resort by managing resources effectively, delivering exceptional guest experiences, maintaining high service standards, collaborating with internal teams and stakeholders, and ensuring the resort’s facilities and grounds are presented to the highest standard
• People management - lead and manage resort staff within budget, set clear performance objectives, foster a positive team culture, support career development, and ensure compliance with RACV policies
• Planning - develop and implement strategic and operational plans, aligning with member needs, industry trends, seasonal demand, and revenue goals—while contributing to budgeting, safety management, and business continuity planning
• Financial management - maintain strong financial control across resort operations by ensuring compliance with legislative and RACV standards, managing budgets and cash flow, implementing cost-reduction strategies, and contributing to business planning, purchasing, and resource allocation
• Reporting - report on operational and financial performance to senior leadership, contribute to forecasting, take proactive steps to meet budget targets, and monitor resort outcomes using KPIs
• Compliance management - ensure the resort operates in full compliance with RACV’s risk management and HSW policies by training staff, proactively identifying and reporting risks, maintaining Business Continuity and Disaster Recovery Plans, and implementing procedures aligned with relevant legislation, regulations, and codes of practice
• Health, safety & wellbeing - maintain a safe and healthy workplace by proactively managing HSW matters in line with RACV policies, promoting safe work practices, supporting incident investigations and return-to-work programs, and actively contributing to HSW initiatives

What you'll need to be successful

• Minimum 3+ years’ experience in a similar role, ideally within an Australian park or resort
• Solid understanding of holiday park operations, including grounds maintenance, housekeeping, and front office
• Comfortable working within corporate structures and contributing to business development
• Available to work a flexible rotational roster including weekends & public holidays and attend after hours emergency call outs
• Valid driver’s licence
• Proficient computer skills in MS Office + Opera, Micros, safety & maintenance systems
• Excellent communication, leadership, and negotiation skills with a positive and flexible mindset
• Skilled in staff management including recruitment, performance, coaching and development
• Experience in strategic planning, budgeting, risk management, and financial processes
• Marketing awareness and ability to identify and leverage promotional opportunities
• Strong analytical, planning, and project management capabilities
• Ability to coordinate and manage time and multiple tasks effectively
• Sound knowledge of WHS, compliance and relevant legislation 

Note: Unfortunately, no long-term onsite accommodation is available. Initial short term temporary accommodation may be considered, subject to guest occupancy & availability.

We are Offering

• Permanent full-time
• Attractive remuneration package
• Career development opportunity in our Leisure leadership team
• Generous employee benefits & discounts on RACV products & resorts, including roadside assistance, insurance, accommodation, health and wellbeing, corporate partner offers + more
• Collaborative and values led workplace culture – join a large and trusted Australian brand
• Supportive team and community environment

The RACV difference

Ready to reach your full potential? Join our team, where the work is meaningful and making a difference matters. 

Application process

You can learn more about the RACV at careers.racv.com.au

Applicants will be required to complete an initial 20-minute AI online chat interview.

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis -Corporate and whether any reasonable adjustments may be required.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Submit your CV via the link below.