Administration Support Officer

• RACV Noble Park Office
• Permanent Full Time | Hybrid Working
• Competitive Salary | Discounts on Selected RACV Products

About RACV Finance

RACV Finance offers a wide range of finance options to help our customers achieve their dreams faster. Working for RACV Finance, you will join a dynamic, fast-paced and fun team that prides ourselves on providing a high level of service to our customers.  

We offer a range of RACV benefits for our employees, such as:

• Hybrid working arrangement
• A supportive company culture
• Extensive and ongoing training
• Discounts on RACV Finance and RACV Insurance products
• Exclusive RACV staff discounts on accommodation at all RACV Resorts
• Career development & Volunteering opportunities
• Free secure onsite staff carparking and a free fully equipped staff gym

About the Opportunity

As the Administration Support Officer, reporting to the Payment Support and Admin Team Leader, you will be an active participant in the day-to-day operations of the Finance team. You will use your interpersonal skills to assist our members/debtors with their general enquiries for a positive member experience.

Your key responsibilities will be:

• Bank statement reconciliations including processing of manual electronic funds transfers via NAB Connect.
• Accounts payable & receivable duties
• Assisting our members/debtors through various channels (inbound calls and email requests)
• Daily reporting and file management
• Dispute resolution – first line response

This could be just the right role for you

You will need to be comfortable working in a fast-paced environment.

You will have a strong customer service focus with a genuine willingness to establish and maintain effective working relationships across the organisation.

Ideally you will be someone with an attention to detail, a positive mindset and have a passion for achieving success in a team environment

What you’ll need to be successful:

• “Can do” attitude
• Strong customer service focus
• Solid work ethic – Productivity targets met
• Great verbal and written communications skills
• Team player

The RACV Difference

We champion diversity, work inclusively, and believe every new voice brings brilliant new ideas. Ready to reach your full potential? Join our team, where the work is more meaningful and making a difference beyond the work matters.

Application process

You can learn more about the RACV culture at racv.com.au/about-racv/our-people/work-at-racv.

Submit your CV via the link below.

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police check as a condition of employment.