Senior Manager, AI Strategy & Innovation

Great things start here

Join our team of business professionals doing meaningful work in an organisation that’s ever evolving. Work with people who care and expand your career with opportunities only a diverse business can provide. With license to see things through your way, and the option to split your time between office and home, RACV is where you’ll make a difference.

About the Opportunity

The Senior Manager, AI Strategy is a pivotal role responsible for shaping RACV’s AI direction by proactively identifying new AI opportunities, shaping the forward macro-program and ensuring RACV’s AI agenda is market leading.

The role requires gravitas and consulting experience to lead strategic initiatives, scan external trends, and guide annual AI reviews. It produces insight-driven content including market vignettes and case studies and embeds strategic thinking across the enterprise.

Come along for a new journey

You’ll be instrumental in ensuring our AI team delivers exceptional service. Here’s a glimpse of what you’ll be doing:

• Strategic Planning: Lead development of RACV’s AI strategy, incorporating external trends,internal priorities and business and AI program performance.
• Enterprise AI Roadmap Development: Lead the strategy and insights work that underpins the creation and evolution of the enterprise AI roadmap, ensuring continual alignment with both internal capabilities and external trends. 
• Insight Generation: Produce strategic content such as market vignettes and thought leadership.
• Stakeholder Engagement: Collaborate with senior leaders and AI stream leads to align AI strategy with business goals.

What you’ll need to be successful

• Must have a minimum of 5+ years’ experience in strategy consulting.
• Additional background in advanced analytics, data science, or AI-focused roles is highly advantageous
• Demonstrated ability to develop and execute strategy with a strong external focus, leveraging market, competitor, and industry insights to inform organizational direction. 
• Proven track record in advising, designing, and implementing data-driven strategies that deliver measurable business value. 
• Strong engagement, communication, and influencing skills, with experience presenting to and collaborating with senior management (EGMs/CEO) and cross-functional teams. 
• Effective matrix leadership and collaboration skills, driving alignment and adoption of AI strategy across diverse business units. 
• Experience leading change and fostering a culture of innovation in complex organizational environments

There’s so much on offer when you join RACV with benefits including

• Our flexible and informal work environment which helps bring balance between work and home.
• Generous discounts on home and car insurance policies and RACV roadside care
• Great discounts across all RACV resorts
• Discounts from corporate partners that are updated monthly.

Our difference

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Application Process

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.