Senior Manager, AI Strategy & Innovation

Great things start here

Join our team of business professionals doing meaningful work in an organisation that’s ever evolving. Work with people who care and expand your career with opportunities only a diverse business can provide. With license to see things through your way, and the option to split your time between office and home, RACV is where you’ll make a difference.

About the Opportunity

The Senior Manager, AI Strategy is a pivotal role responsible for shaping RACV’s AI direction by proactively identifying new AI opportunities, shaping the forward macro-programme and ensuring RACV’s AI agenda is market leading.

This role demands gravitas and a strong consulting background, ideally gained within a leading consultancy, to drive strategic initiatives, scan external trends, and guide annual AI reviews. You will produce insight-driven content including market vignettes and case studies, embedding strategic thinking across the enterprise.

Come along for a new journey

You’ll be instrumental in ensuring our AI team delivers exceptional service. Here’s a glimpse of what you’ll be doing:

• External AI View:
  Continuously monitor and analyse external AI market, competitor, and industry developments to guide RACV’s AI strategic direction.

• Enterprise AI Roadmap Development:
  Lead the strategy and insights work underpinning the creation and evolution of the enterprise AI roadmap, ensuring alignment with internal capabilities and external trends.

• Opportunity Identification & Sizing:
  Proactively identify, assess, and size new AI opportunities by analysing internal business needs and external market, competitor, and technology trends.

• Initiative Shaping & Value Articulation:
  Shape and prioritise AI-based initiatives and use cases, clearly articulating their value to RACV and collaborating with business stakeholders to agree on potential benefits.

• Experimentation & Approach Recommendation:
  Propose initial approaches (build or buy) for new initiatives, emphasising the importance of experimentation to validate concepts and inform investment decisions.

• Stakeholder Engagement & Collaboration:
  Work closely with Product Owners, business SMEs, and experimentation teams to ensure AI initiatives are relevant, feasible, and aligned with business objectives

What you’ll need to be successful

• Must have a minimum of 5+ years’ experience in strategy consulting within a leading consulting firm.
• Additional background in advanced analytics, data science, or AI-focused roles is highly advantageous
• Demonstrated ability to develop and execute strategy with a strong external focus, leveraging market, competitor, and industry insights to inform organizational direction. 
• Proven track record in advising, designing, and implementing data-driven strategies that deliver measurable business value. 
• Strong engagement, communication, and influencing skills, with experience presenting to and collaborating with senior management (EGMs/CEO) and cross-functional teams. 
• Effective matrix leadership and collaboration skills, driving alignment and adoption of AI strategy across diverse business units. 
• Experience leading change and fostering a culture of innovation in complex organizational environments

There’s so much on offer when you join RACV with benefits including

• Our flexible and informal work environment which helps bring balance between work and home.
• Generous discounts on home and car insurance policies and RACV roadside care
• Great discounts across all RACV resorts
• Discounts from corporate partners that are updated monthly.

Our difference

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Application Process

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.