Senior Digital Product Owner (Cliqit)

• RACV Head Office| Melbourne, Victoria
• New Opportunity | Hybrid Working
• Competitive salary | Discounts on selected RACV products

Great things start here

Rethink, recreate and reimagine our digital future. At RACV, we’re taking big steps to transform our digital experience, and you can play a role in shaping it for our customers.  

About the Opportunity

Reporting to the Head of Digital Product, you will work closely with the Cliqit business owner, UX Designer, Travel & Experiences and Technology teams to help define the roadmap and deliver initiatives to achieve Cliqit‘s benefits and rewards program vision.

Key responsibilities:

• Lead Cliqit’s digital experiences for Benefits and Travel, from opportunity and design through to delivery, ensuring alignment with Cliqit’s strategic goals, business objective and success measures. This includes Cliqit digital web, Cliqit native app and Cliqit Travel.
• Lead and prioritise the product backlog, including features, bug fixes and improvements into an achievable roadmap.
• Lead and deliver the design and experience flows for new product features for both Cliqit Benefits and Cliqit Travel.
• Lead and deliver on Cliqit‘s obligations to its JV and other strategic partners.

The role will be challenging and rewarding as the position plays a key role in the business strategy and requires the development of highly effective working relationships and digital thought leadership right across the business.

What you’ll need to be successful

• Relevant bachelor’s degree
• 10+ years of industry experience (B2B, eCommerce and/or marketplace experience is essential)
• A minimum of 5+ years’ experience as a Senior Digital Product Owner and leading cross-functional teams from Design through to Delivery
• Proven experience in delivering digital product features and enhancements that have driven both customer experience and commercial outcomes.
• Highly developed stakeholder management skills with ability to interact at all levels of a complex organisation as well as with external stakeholders
• Strong high-level communication experience, able to lead, motivate and inspire your team.
• An ability to articulate digital product decisions to cross-functional team, senior management and other key stakeholders as required.
• Demonstrated ability to set a fast pace and manage competing priorities whilst completing work according to schedule.

Our difference

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Application Process

You can learn more about the RACV at careers.racv.com.au

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Submit your CV via the link below.

Note for Recruitment Agencies/Search Firms

This role is being managed by RACV Talent Acquisition, and we will not accept unsolicited resumes/applications/candidate profiles from Recruitment Agencies/Search Firms. Please do not forward content to our job posting email addresses or RACV employees. RACV is not responsible for any fees and/or will not be held liable for any privacy or data breaches related to unsolicited resumes/applications/candidate profiles.