Senior Consultant, Strategy & Insights

• Melbourne, Victoria | RACV Head Office
• Permanent, Full Time | Hybrid Working
• A Competitive Salary | Discounts on Selected RACV Products

Great things start here

Join our team of business professionals doing meaningful work in an organisation that’s ever evolving. Work with people who care and expand your career with opportunities only a diverse business can provide. With license to see things through your way, and the option to split your time between office and home, RACV is where you’ll make a difference.

About the opportunity

Our Senior Consultant, Strategy & Insights role is pivotal in shaping the analytical and insight-driven strategies that underpin RACV’s Membership division and broader business objectives. You will play a key role in driving growth ambitions, solving complex strategic challenges, and delivering commercially viable solutions through robust analysis and modelling. 

A strong background in consulting is essential, with proven experience in delivering strategic recommendations and actionable insights.

Come along for a new journey

You’ll be instrumental in ensuring our AI team delivers exceptional service. Here’s a glimpse of what you’ll be doing:

• Providing strong analytical and problem-solving skills with experience in strategy development and execution.
• Synthesise complex data into compelling business recommendations.
• Provide excellent stakeholder engagement and communication skills, fostering collaboration and trust.
• Possess strong commercial acumen and a member-centric mindset.
• Bring experience in strategic analytics, data innovation, and applying external market insights.

What you’ll need to be successful

• Possess 3+ years’ experience in a consulting or blue-chip corporate environment working on data-led strategy development and customer analytics
• Tertiary qualification in relevant business discipline such as commerce, marketing, economics etc. Postgrad desirable
• Strong understanding of commercial value drivers
• Hands-on ability to manipulate, analyse and synthesise data into insight across multiple data sources (internal databases, qualitative & quantitative customer research, market insight)
• Lead & deliver strategic projects end-to-end (scoping to execution)
• Development of commercially sensible strategic marketing (customer segmentation, value propositions, loyalty & engagement)
• Strong collaboration and influencing skills with senior audiences

There’s so much on offer when you join RACV with benefits including

• Our flexible and informal work environment which helps bring balance between work and home.
• Generous discounts on home and car insurance policies and RACV roadside care
• Great discounts across all RACV resorts
• Discounts from corporate partners that are updated monthly.

Our difference

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Application Process

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.