Senior Business Analyst

• Melbourne, Victoria | Hybrid Opportunity
• New Opportunity | Permanent Opportunity
• Discount on RACV Products | Competitive Salary

You will be part of a workplace where you feel you belong

RACV is continuing an exciting transformational journey that is revolutionising the way in which we work, and the products and services we offer our members and customers into the future.

About the Opportunity

The Senior Business Analyst will focus on a range of significant projects/initiatives from simple to high complexity impacts across RACV Infrastructure Program. Working alongside a variety of senior stakeholders, you will hold exceptional verbal and written communication skills.

Come along for a new journey

You will be instrumental in ensuring our Program Management team delivers exceptional service. Here is a glimpse of what you will be doing:

• Lead the scoping, planning, analysis and documentation of business processes, requirements and benefits identification on waterfall and agile projects and Agile squads.
• Conduct stakeholder analysis to identify those impacted by changes to processes, procedures, technology, and ways of working.
• Undertake analysis, design, modelling and documentation of business processes and procedures for (as-is) current state and defining the (to-be) future state.
• Lead and facilitate gathering requirements to meet business and Technology needs.
• The ability to comprehend and capture technical requirements from the Technology support teams
• In collaboration with your team, define and document the business metrics and acceptance criteria of business requirements
• Produce high quality detailed business requirements and/or epics and user stories that are implemented by technical teams.
• Identify and document any dependencies and integration requirements for technical and process driven projects.
• Create high quality work instructions, user reference guides and procedures for use in training and support.
• Develop transition to support documentation for business analysis artefacts and provide knowledge transfer and support for the transition processes

Who we are looking for and what you will bring

Thrive in an environment where people are at the heart of everything. You will come with:

• 5+ years’ work experience as a Business Analysis Practitioner or similar role supporting organisation-wide or end-to-end technology and business projects from planning and evaluation to execution
• 3+ years' work experience as a Snr Technical Business Analyst desirable
• Infrastructure experience is highly desirable
• Tertiary degree in Computer Science, Management Information Systems or related field is essential
• Prior experience working in a member-based and/or customer facing organisation is preferred

There is so much on offer when you join RACV with benefits including

• Our flexible and informal work environment which helps bring balance between work and home.
• Generous discounts on home and car insurance policies and RACV roadside care
• Club Membership and great discounts across all RACV resorts
• Discounts from corporate partners that are updated monthly.

Our difference

At RACV, we believe that maintaining a diverse and inclusive workplace is an essential element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Ready to reach your full potential? Join our team, where the work is more meaningful and making a difference beyond the work matters.

Application Process

You can learn more about the RACV at careers.racv.com.au

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Submit your CV via the link below.

Note for Recruitment Agencies/Search Firms

This role is being managed by RACV Talent Acquisition, and we will not accept unsolicited resumes/applications/candidate profiles from Recruitment Agencies/Search Firms. Please do not forward content to our job posting email addresses or RACV employees. RACV is not responsible for any fees related to unsolicited resumes/applications/candidate profiles.