Scrum Master

Great things start here

Join our team of business professionals doing meaningful work in an organisation that’s ever evolving. Work with people who care and expand your career with opportunities only a diverse business can provide. With license to see things through your way, and the option to split your time between office and home, RACV is where you’ll make a difference.

About the opportunity

As a Scrum Master, you'll play a critical role in supporting and helping to drive the successful delivery of a number of key strategic initiatives across RACV's core digital technology platforms, while fostering effective collaboration and delivery excellence across multiple cross-functional teams.

This is a delivery-focused Scrum Master role supporting cross-functional squads deliver complex initiatives across Salesforce, Mobile App and Adobe Experience Manager (AEM) platforms.

You'll be working closely with Project Managers, Product Owners, Engineers and Testers to keep delivery on track, remove obstacles, manage dependencies and ensure project milestones are achieved. While Agile practices are important, this role is suited to someone with a pragmatic approach who enjoys delivering outcomes and helping teams successfully execute project-based work in a complex enterprise environment.

Key responsibilities include

• Partner closely with Project Managers, Product Owners and delivery teams to ensure projects are delivered to agreed milestones and timelines.
• Lead and facilitate Agile ceremonies including daily stand-ups, sprint planning, backlog refinement, sprint reviews and retrospectives.
• Coordinate work across two cross-functional squads comprising Engineers, Testers, Product Owners and Project Managers.
• Manage sequencing, dependencies, risks and impediments across multiple workstreams and stakeholders.
• Support effective backlog management and prioritisation activities in partnership with Product Owners.  
• Drive transparency of delivery progress, risks and issues across project stakeholders.
• Foster strong team collaboration and create an environment that enables teams to perform at their best.
• Contribute to continuous improvement initiatives that enhance delivery effectiveness and project outcomes.
• Help teams successfully navigate complex project delivery while maintaining focus on agreed project objectives and outcomes.

What you'll need to be successful

• Previous experience in a Software Delivery role such as Scrum Master, Delivery Lead, Delivery Manager or Project Manager.
• Demonstrated experience delivering complex technology, transformation or implementation projects.
• Strong understanding of Agile delivery practices and experience leading Agile ceremonies.
• Proven ability to manage dependencies, risks, issues and competing priorities across multiple delivery streams.
• Experience working within large, complex enterprise environments.
• Strong stakeholder management skills with the ability to work effectively across technical and business teams.
• A pragmatic, outcome-focused approach with a strong focus on delivery and meeting project deadlines.
• A passion for project-based work and delivering tangible business outcomes.
• Previous experience working with cross-functional technology teams delivering digital platforms and customer-facing solutions.
• Experience working across Salesforce and/or Mobile applications will be highly regarded.

There’s so much on offer when you join RACV

• A flexible, informal work environment that supports balance between work and home
• Generous discounts on home and car insurance policies and RACV roadside care
• RACV Club membership and great discounts across RACV resorts
• Monthly-updated discounts from a wide range of corporate partners

Our difference

At RACV, we believe diversity and inclusion are essential to our continued success. We want our people to feel welcomed, supported and valued for who they are and what they bring. If you require any reasonable adjustments during the recruitment process or in the role, please let our Talent Acquisition team know.

Application process

Applicants will be required to provide evidence of their eligibility to work in Australia and consent to a criminal record check.