Marketing Consultant - Owned Channels

• Melbourne, Victoria | RACV Head Office
• Fixed term | Hybrid Working
• A Competitive Salary | Discounts on Selected RACV Products

Great things start here

Join our team of business professionals doing meaningful work in an organisation that’s ever evolving. Work with people who care and expand your career with opportunities only a diverse business can provide. With license to see things through your way, and the option to split your time between office and home, RACV is where you’ll make a difference.

About the Opportunity

RACV is seeking a Marketing Consultant – Owned Channels to lead the planning, delivery and optimisation of owned‑channel marketing across our Leisure portfolio. This role is responsible for driving performance across channels including email, social and other 1:1 communications to achieve annual KPIs.

Working closely with internal stakeholders and agency partners, you’ll deliver integrated campaigns, manage budgets and provide clear performance reporting, while role‑modelling best‑practice campaign management.

Come along for a new journey

• Plan and deliver the owned‑channel marketing strategy across the Leisure portfolio
• Develop and execute campaign plans and briefs across email, social and digital channels
• Coordinate campaign production, reviews and approvals across Product, Legal and Compliance
• Track and report on performance, including post‑implementation reviews
• Continuously optimise owned‑channel activity using insights and data
• Manage budgets and support team capability through coaching and leadership

What you’ll need to be successful

• 5+ years’ experience in campaign management, with a strong focus on owned, digital and social channels
• Proven ability to drive reach and engagement through social and 1:1 communications
• Experience with Salesforce Marketing Cloud or similar platforms
• Strong stakeholder management, communication and project management skills
• A collaborative, commercially minded approach with a strong member focus

There’s so much on offer when you join RACV with benefits including

• Our flexible and informal work environment which helps bring balance between work and home.
• Generous discounts on home and car insurance policies and RACV roadside care
• Great discounts across all RACV resorts
• Discounts from corporate partners that are updated monthly.

Our difference

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Application Process

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis -Corporate and whether any reasonable adjustments may be required.