Finance and Operations Manager
485 Bourke Street Melbourne
- Melbourne, Victoria | CBD Location
- Permanent Opportunity | Hybrid Working
- Competitive Salary | Attractive Employee Benefits
Great things start here
Join our team of business professionals doing meaningful work in an organisation that’s ever evolving. Work with people who care and expand your career with opportunities only a diverse business can provide. With license to see things through your way, and the option to split your time between office and home, RACV is where you’ll make a difference.
About the Role
As the Finance & Operations Manager, you'll play a critical leadership role at the heart of RACV's Automotive Services business.
Leading the Financial Operations, National Assistance Program (NAP) and Performance & Insights teams, you'll drive financial performance, operational excellence and data-led decision-making across a complex operational business unit. Working closely with senior leaders, you'll transform insights into action, identify opportunities for growth and efficiency, and lead initiatives that deliver meaningful commercial outcomes for the business and our members.
Guided by RACV's values, you'll have the opportunity to shape strategy, influence key decisions and lead a high-performing team through continuous improvement and change.
What You'll Be Responsible For
- Lead end-to-end financial operations including accounts payable, accounts receivable, contractor payments and reconciliations.
- Strengthen governance, controls and audit readiness to minimise risk and drive compliance.
- Ensure the integrity of financial data, systems and reporting processes.
- Partner with Technology teams to manage operational and financial systems, incident resolution, enhancements and change requests.
- Deliver accurate and timely reporting, dashboards and performance insights.
- Translate complex data into actionable recommendations and business outcomes.
- Develop and evolve KPI frameworks that drive accountability and performance.
- Support budgeting, forecasting and business planning activities.
- Provide financial modelling, commercial analysis and scenario planning to support investment decisions.
- Identify opportunities for cost optimisation and value creation.
- Support projects and transformation initiatives with financial oversight and governance.
- Oversee the financial and operational performance of the National Assistance Program.
- Build and maintain relationships with industry partners and external providers.
- Drive improvements in service delivery, program performance and cost efficiency.
- Lead, coach and develop a multidisciplinary team across Finance Operations, Performance & Insights and NAP.
You'll Bring
- Significant experience in financial management, budgeting, forecasting, reporting and P&L oversight.
- Demonstrated success leading financial operations functions including AP, AR and reconciliations.
- Experience partnering with senior stakeholders to influence decisions and improve business performance.
- Strong reporting, analytical, commercial and problem-solving capabilities.
- Experience leading high-performing teams and developing capability.
- A track record of driving process improvements, systems enhancements and operational efficiency.
- Excellent communication and stakeholder management skills.
Qualifications
- Tertiary qualification in Commerce, Finance, Business or a related discipline.
- CPA, CA or equivalent professional accounting qualification.
- Strong proficiency in financial systems, reporting tools and Microsoft Office.
- Postgraduate qualification in Finance, Business or a related discipline.
- Experience in transformation programs, system implementations or large-scale process improvement initiatives.
- Exposure to contractor or network-based operating models.
Our difference
At RACV, we believe diversity and inclusion are essential to our continued success. We want our people to feel welcomed, supported and valued for who they are and what they bring. If you require any reasonable adjustments during the recruitment process or in the role, please let our Talent Acquisition team know.
Application process
Applicants will be required to provide evidence of their eligibility to work in Australia and consent to a criminal record check.
This is a wonderful opportunity for a strategic finance leader looking for an opportunity to influence business performance, lead transformational change and partner with senior stakeholders across a complex operational environment.
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