Conference & Events Sales Manager

• RACV City Club | Melbourne CBD

• 12-month secondment | Monday-Friday

• Excellent employee benefits & discounts

Do you have event experience working in a 4-5 star hotel or premium hospitality business? Are you client focused and looking to work for a highly reputable company that values their employees and has an excellent workplace culture?

RACV City Club, Melbourne has a fantastic & rare opportunity for a 12 month secondment contract as Sales Manager – Conference & Events, to join our dynamic & high performing team, selling conference & event business and the promotion of all Club facilities.

About the Opportunity

RACV’s Leisure Division is seeking a highly driven Conference & Events Sales Manager with an ability to build effective relationships using your warm sales ability.  

Reporting directly to the Associate Director of Sales (Conference & Events), you will be an advocate of the Club while supporting the collaboration of departments between admin, operations, accommodation and hospitality outlets.  

This is a full-time opportunity within our Conference and Events Sales team.  

Responsibilities include but are not limited to:

• Generate sales throughout the Club which include conferences, events and group accommodation

• Convert qualified leads into confirmed business

• Acquisition of new business accounts and account management of existing accounts

• Conducting detailed property inspections

• Maximise business growth opportunities by expanding regional club & resort products to recognized market segments

• Develop relationships & collaborate with internal and external stakeholders

• Achieving financial revenue targets and maintaining reporting requirements

• Maintain up to date and accurate records using the hotel CRM platform Opera

• Represent RACV at industry and corporate networking events

• Oversee the production of proposals and event agreements

• You’ll have the opportunity to showcase your warm sales approach and maintain repeat business by nurturing all valued clients who chose RACV every time. 

The successful candidate will possess

• Previous experience in a 4-5 star hotel/resort, or a similar environment is highly desirable

• Tertiary qualifications in a related field is desirable, but not essential

• Proven record in client relationship management, collaborating with stakeholders & diverse teams of people

• Proven sales record and the ability to achieve sales targets

• Excellent negotiation skills

• Work well under pressure and to deadlines

• Work cohesively in a team environment and encourage teamwork

• Exceptional verbal and written communication skills

• Possess initiative, flair and innovative ideas to meet client requests

• Experience responding to client feedback, managing and resolving issues

• High level of skill and knowledge in MS Office

• OPERA experience is highly advantageous

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

The prestigious RACV City Club has been awarded Club of the Year numerous times, ranking it amongst the world’s finest clubs. Featuring multiple restaurant venues, accommodation, a fitness centre, and state of the art conference facilities and more. The RACV City Club is a social, leisure and business hub designed to cater for the needs of all members.

We are offering

• A highly competitive salary

• Excellent employee benefits including discounts on RACV products, services & accommodation

• Ongoing training and career development opportunities

• The opportunity to work for a company that values its employees & has a positive workplace culture

Application process

You can learn more about the RACV at careers.racv.com.au

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Submit your CV via the link below.