Communication and Media Manager

• Melbourne, Victoria | RACV Head Office
• Permanent Full Time | Hybrid Working
• Competitive Salary | Discounts on Selected RACV Products

Great things start here

Join our team of business professionals doing meaningful work in an organisation that’s ever evolving. Work with people who care and expand your career with opportunities only a diverse business can provide. With licence to see things through your way, and the option to split your time between office and home, RACV is where you’ll make a difference.

About the opportunity

As our Communication and Media Manager, you’ll shape how RACV shows up externally, driving day‑to‑day media and corporate communications that influence public conversation, strengthen trust and protect our reputation.

Partnering closely with the Head of Corporate Communications and senior stakeholders across Policy & Advocacy, Community Partnerships and major strategic initiatives, you’ll cut through complexity to deliver confident, well‑timed and impactful communications across RACV’s most visible and high‑profile work.

What you’ll do

• Support the Head of Communications with the day-to-day external communications delivery, prioritising work, allocating resources and overseeing outputs.
• Drive proactive and reactive media activity (briefs, messaging, releases, pitching, spokesperson prep).
• Play a hands-on role in issues management, incident response and the on-call media roster.
• Coordinate corporate governance communications (Annual Review, AGM comms, website content, Modern Slavery and Tax Transparency reporting).
• Manage content production across channels (web, internal, social, video) and ensure consistency and accuracy.
• Improve workflows, tools and templates; manage external agencies and media monitoring partners; report on coverage and activity.

What you’ll bring

• Strong media relations experience (proactive pitching + reactive handling).
• Excellent writing and verbal communication—able to simplify complex information.
• Sound judgement in reputation-sensitive situations and fast-moving issues.
• Proven ability to lead people and deliver through others (while staying hands-on).
• Strong stakeholder influence and cross-functional leadership.
• Analytical and reporting capability; confident presenter.

Qualifications & experience

• Tertiary qualification in Journalism, PR, Communications (or similar).
• Experience in corporate comms/PR in a large, complex or consumer-facing organisation.
• Track record delivering proactive and reactive media outcomes and protecting reputation.
• Experience working in integrated comms environments (brand, marketing, content, social).
• Familiarity with media monitoring/evaluation tools and using insights to refine activity.

What we offer

• Flexible and informal work environment to help balance work and home.
• Discounts on home and car insurance plus RACV roadside care.
• Club Membership and discounts across RACV resorts.
• Discounts from corporate partners updated monthly.

Our difference

We’re an inclusive employer who welcomes you for who you are. If you require adjustments to the recruitment process, please let us know.

Application process

Learn more at careers.racv.com.au. Submit your CV via the link below. Applicants will be required to provide evidence of eligibility to work in Australia and consent to a criminal record check.

Note for Recruitment Agencies/Search Firms: This role is being managed by RACV Talent Acquisition and we will not accept unsolicited candidate profiles.