Change & Communications Business Partner

• Melbourne, Victoria | RACV Head Office
• Fixed Term - 6 months | Hybrid Working
• A Competitive Salary | Discounts on Selected RACV Products

Great things start here

Join our team of business professionals doing meaningful work in an organisation that’s ever evolving. Work with people who care and expand your career with opportunities only a diverse business can provide. With license to see things through your way, and the option to split your time between office and home, RACV is where you’ll make a difference.

About the Role

As a member of the Internal Communications Team, you will contribute to the evolution of the employee experience at RACV. Specifically, you will develop a deep understanding of the business, the stakeholders and their needs to support employee engagement.

As Change and Communications Business Partner, you will work closely with the Manager Internal Communications and operational teams to plan and deliver engaging communications and campaigns to support business priorities, engage RACV employees across internal channels and contribute to an exceptional employee experience.

Come along for a new journey

You’ll be instrumental in ensuring our Internal Communications team delivers exceptional service. Here’s a glimpse of what you’ll be doing:

• Create and deliver communication strategies and plans that support the launch or embedding of a range of initiatives across RACV.
• Provide communication and change consulting on day-to-day issues with senior stakeholders with change communications.
• Build in the RACV corporate narrative and story, to ensure employees have a clear understanding of the journey.
• Work with key stakeholders and the internal communications team to maximise engagement of diverse employee segments.
• Ensure that all communications include relevant news from the enterprise and provide a connection for our employees to RACV's purpose, vision, strategy and culture.
• Instill new ways of working to help create a stronger business and one that delivers an excellent member and employee experience.
• Support employee engagement through an integrated communication approach.
• Assist development of divisional internal communication strategies to support business initiatives.
• Drive and build enterprise-wide / cross business communication initiatives with consideration to divisional strategies.
• Contribute to the evolution of internal communication channels to help create a stronger business and deliver exceptional employee experience.
• Proactively identify opportunities to build RACV’s brand, reputation and voice by developing engaging communication for internal channels.

• Monitor employee engagement through feedback channels.

• Develop and maintain appropriate procedures and approvals for the development of internal communication materials.

What you’ll need to be successful

• Minimum 10 years’ corporate communications experience
• Bachelor’s degree in journalism, Communications, Public Affairs or similar desirable
• Strong negotiation, communication, and presentation skills with the ability to professionally present RACV’s image internally.
• Excellent written and oral communication skills
• Demonstrated critical thinking and problem-solving skills.
• An ability to interpret and analyse data, and to interpret and present information in a concise and meaningful manner.
• Ability to manage and implement results orientated communication initiatives to drive engagement.

There’s so much on offer when you join RACV with benefits including

• Our flexible and informal work environment which helps bring balance between work and home.
• Generous discounts on home and car insurance policies and RACV roadside care
• Great discounts across all RACV resorts
• Discounts from corporate partners that are updated monthly.

Our difference

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Application Process

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis -Corporate and whether any reasonable adjustments may be required.