AI Adoption & Enablement Manager

• RACV Head Office | Melbourne, Victoria
• Permanent Full Time | Hybrid Working
• Competitive Salary | Discounts on Selected RACV Products

Help Us Shape the Future of Work with AI

Are you passionate about driving meaningful change through technology? Do you thrive at the intersection of innovation, learning, and communication? We’re looking for an experienced AI Adoption & Enablement Manager to lead the charge in embedding AI tools and practices across our organisation.

About the Role

As the AI Adoption & Enablement Manager, you’ll be a key member of the AI team, working closely with Learning & Development and Internal Communications to accelerate the practical adoption of AI. You’ll empower employees and AI Champions with the tools, frameworks, and knowledge they need to confidently use AI—including CoPilot and CoPilot Chat—to improve efficiency and unlock new ways of working.

Key Responsibilities

• Drive AI adoption through engaging learning experiences, toolkits, and communications.
• Build and lead a dynamic AI Champion Network to foster grassroots change and feedback loops.
• Collaborate with L&D to design bite-sized, just-in-time learning that supports agile capability building.
• Translate technical AI insights into practical, accessible assets and use cases.
• Develop clear, engaging communications that demystify AI and support enterprise-wide understanding.
• Measure and report on adoption effectiveness, champion feedback, and engagement metrics.

 What You’ll Bring

• Tertiary qualification in a relevant discipline or equivalent experience.
• Deep understanding of AI tools and the ability to translate technical capabilities into business value.
• Proven experience influencing leadership and coaching non-technical teams through change.
• Strong communication, presentation, and interpersonal skills.
• Excellent analytical and problem-solving abilities.
• Experience in project management and delivering results-oriented communication initiatives.
• Minimum 10 years’ experience in a dynamic, adaptive corporate environment.

Why Join Us?

This is a unique opportunity to be at the forefront of AI transformation in a supportive, forward-thinking organisation. You’ll play a pivotal role in shaping how our people engage with AI, helping them work smarter and more creatively.

Our difference

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Application Process

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis -Corporate and whether any reasonable adjustments may be required.

• Please advise your manager if you intend to apply for this role
• For more information about changing roles at RACV, refer to the Talent Acquisition Policy and Secondment Policy located on CHARLi
• Please note: if you are successful in obtaining an internal role at RACV, the Total Remuneration offered will be commensurate with your skills and experience relevant to this rol