Change Manager

Reference:  30319

473 Bourke Street Melbourne

9 Jul 2024
  • Melbourne, Victoria | RACV Head Office
  • New Opportunity | Fixed Term - 12 Months
  • Competitive Salary | Discount on RACV Products


Great things start here


Work with some of the best technology and working practices available while doing interesting, challenging, and rewarding work. With the kind of opportunities only a large organisation can provide, no day — or project — is the same. Your work will drive change across the whole business, engaging a range of stakeholders across our broad service offerings. In return, you’ll have a supportive culture to back you up, room to grow, and the option to split your time between office and home.


About the Opportunity


As Change Manager, you will focus on a variety of digital and technology based projects and apply your change management expertise to lead delivery on activities to realise benefits. You will develop and deliver effective implementation approaches including key change plans, communication, and engagement.  


This could be just the right role for you


As an active member of the Change Practice, you will provide input into the Project Management framework deliverables, as well as the following responsibilities:

  • Develop and communicate organisational change and engagement plans and strategies, including contributing to scope planning and business case development where required
  • Partner with project and business stakeholders to complete high level and detailed change analytics/diagnostics to determine scale and risk of change impacts
  • Collaborate with the project team to develop stakeholder management and resistance plans
  • Define, measure, and monitor change metrics and create and implement action plans to ensure business change readiness
  • Support learning plan analysis and implementation to increase user readiness
  • Prepare support plans for end users as part of hypercare implementation processes


What you’ll need to be successful


  • Tertiary qualifications in business related field or equivalent demonstrated experience in change manager
  • Experience using Jira and Confluence, and CRM and digital solutions, including Salesforce and system integrations (highly desirable)
  • Exposure to process, role and organisational change implementations across a range of role types
  • Demonstrated knowledge of the tools, techniques and methodologies for change management
  • People Centred Implementation (PCI) ® or Prosci® Change Management certification
  • Plans, schedules, and monitors work to meet given objectives and processes to time and quality targets
  • Communicates fluently, orally and in writing, and can present complex information to both technical and non-technical audiences when engaging with colleagues, users/customers, suppliers and partners


The RACV difference


We champion diversity, work inclusively, and believe every new voice brings brilliant new ideas. Ready to reach your full potential? Join our team, where the work is more meaningful and making a difference beyond the work matters.



Application Process


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